Last Updated: June 27, 2024

Welcome to TransLife! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website translife.pro and use our transport management application, Transformer 2.0. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information:
Contact Information: Name, email address, phone number and mobile number.
Account Information: Username, password, and other registration details & statutory details.

Non-Personal Information:
Usage Data: Information about how you use our website, web app, mobile app and services.
Device Information: IP address, browser type, operating system, and device type.

2. How We Use Your Information

We use the information we collect for the following purposes:
To provide and maintain our services: Ensuring the proper functioning of our transport management application.
To communicate with you: Sending updates, security alerts, and administrative messages.
To improve our services: Analyzing usage data to enhance user experience and performance.
To comply with legal obligations: Adhering to laws and regulations applicable to our operations.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: Third-party vendors who assist in providing our services, under strict confidentiality agreements.
Legal Requirements: If required by law or in response to valid requests by public authorities.

4. Third-Party Services

We use third-party services to enhance our services and ensure the best experience for our users. These third-party services include, but are not limited to:

Firebase: For database, authentication, and analytics. Firebase may collect device information, location data, and user interaction data.
Google Play Console: For app distribution and user feedback. Google Play Console may collect usage data and crash reports.
Firebase Cloud Messaging (FCM): For sending notifications. FCM may collect device information and interaction data.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

You have the right to:

Access: Request copies of your personal data.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Restriction: Request restriction of processing of your personal data.
Objection: Object to the processing of your personal data under certain conditions.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Links to Other Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these other sites.

9. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected such information, we take steps to delete it.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@translife.pro
Phone: +91-9307217244
Support Email: support@translife.pro

Thank you for choosing TransLife. Your privacy is important to us, and we are committed to protecting your personal information.